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Examples Of Twitter Customer Service Done Right | Statusbrew
Breaking and rebuilding Nike's chatbot
Nike NPS & Customer Reviews | Comparably
Nikes response as to why I can't log in to my SNKRS app. I've purchased maybe 3 shoes in the last year. : r/SNKRS
Nike NPS & Customer Reviews | Comparably
The Good, the Bad, and the Ugly of Chatbot Marketing Automation
Joel Deakin on X: "Wow @Nike @nikesupport really don't care about their customers. Customer support close the chat when questioned on whether a resolution will actually occur 🙄 https://t.co/ObqEHZZ1fn" / X
Nike's Social Media Customer Support Strategy | Radarr
WATCH: Richard Sherman working Nike customer service for 'Gear Up' - CBSSports.com